Frequently Asked Questions

Q: Where are you located?

A: Phoenixville, PA

Q: Do I have to take off work in order to work with an interior decorator?

A: No you do not. We have flexible hours by appointment as well.

Q: How does Decorating Den Interiors work?

A: We are a professional full design service. We work collaboratively with our clients to create personalized spaces that reflect their lifestyle, taste and budget. We bring all of our samples and ideas to the comfort of your home, so you do not have to worry about shopping or searching for products.

Q: How can you offer design services?

A: We offer an initial complimentary consultation in your home.

Q: What happens on my first appointment?

A: The complimentary consultation typically lasts about an hour, where we take time to fully understand your project and get to know each other better. If you decide to work together, Kim will take photographs and measurements. We will discuss your space, lighting and other aesthetics that should be considered in the design process. This personalized approach allows us to work together to select the perfect colors and textures that will reflect your lifestyle and existing furnishings.

Q: How do I determine the investment level for my project?

A: Based on our years of experience and access to vendors, we can assist you in creating a budget that fits your lifestyle and needs.

Q: Is there a minimum or maximum project size?

A: Whether you are looking to complement a few pieces to your existing furnishings, or you are looking for a complete home make-over, no job is considered to be too big or too small.

Q: Will you work with my existing pieces/furnishings that are in the room?

A: Yes, we love to complement new pieces to existing furnishings.

Q: Do you shop with me in other stores?

A: We have access to over 120 vendors who have been vetted based on the quality of their products and company, and because we are a full-service design business, you never have to shop in other stores.

Q: What’s the timeframe to get everything in?

A: Depending upon the products you are looking for, it can take anywhere from 3 weeks up to 16 weeks for custom upholstery.

Q: Is it returnable?

A: Depending upon the vendor whom we are working with, each has their own return policy.

Q: Can I get a plan and shop retail?

A: When you hire a professional decorator, you are hiring the expertise of not only their design experience, but you are also hiring someone who is creating a design using vendors who sell to designers. Some clients will choose a hybrid and pay for our consultative services on an hourly basis, and also purchase other items directly from Kim Morgan Designs.